Welcome to THE GLUVNOR LTD website and related services. These Terms of Service apply to your access to and use of this website, browsing women’s denim apparel, placing orders, and using our customer service.
THE GLUVNOR LTD is a UK-based online retailer primarily selling women’s denim apparel to customers in Europe.
By using this website or placing an order, you acknowledge that you have read, understood, and agreed to abide by the following Terms of Service.
- Scope of Services
THE GLUVNOR LTD offers women’s denim apparel, including various styles, fits, and designs of women’s jeans, to customers in Europe through its online website.
We strive to ensure the accuracy of product names, images, descriptions, sizes, and prices on the website. However, due to factors such as display devices, shooting conditions, and page updates, the actual product may have reasonable visual differences from the image displayed on the website.
- Orders and Purchases
Customers can select products and submit orders through the website.
After order submission, we will confirm the order information. Order acceptance may be affected by product availability, payment status, address information, or other reasonable factors.
If an order cannot be completed, we may contact the customer for further confirmation, or cancel the order and refund the payment in accordance with applicable regulations.
- Payment Terms
The payment methods offered on the website are subject to the options actually displayed on the checkout page.
Customers should complete payment according to the product price, shipping fees, and other applicable fees displayed on the order page.
When completing payment through a third-party payment service, the transaction may be subject to the terms and privacy policies of the respective payment service provider.
One-Time Sale and Billing Instructions
All products at THE GLUVNOR LTD are one-time purchases.
After completing an order, the customer will only pay once for that order and the purchased products. Unless the customer actively submits a new order, we will not automatically generate subsequent orders, auto-renewals, or periodic deductions due to the purchase of products.
The total amount of any order shall be the final amount displayed on the checkout page when the customer submits the order.
- Ownership and Privilege
Unless otherwise provided by applicable law, upon completion of the purchase and receipt of the goods, ownership of the relevant goods transfers to the customer in accordance with applicable law and the terms and conditions of the order transaction.
THE GLUVNOR LTD retains ownership of the goods until ownership is legally transferred.
The intellectual property rights of the brand name, text, images, product descriptions, page content, graphics, logos, website structure, and other content on this website belong to THE GLUVNOR LTD or its legal licensors.
No individual or organization may reproduce, modify, reprint, sell, disseminate, republish, or use for commercial purposes without express written permission.
- Intellectual Property
This website and its content are protected by applicable intellectual property laws.
Without limiting other rights, the following content may be protected by copyright, trademark rights, or other intellectual property rights:
Website text and product descriptions;
Website page layout and content;
Brand name and related logos;
Product images and visual content;
Graphics, icons, and other website materials;
Original content created on the website.
No content may be reproduced, extracted, modified, publicly disseminated, or commercially used in any way without the prior written authorization of the rights holder.
- Acceptable Use
You may, subject to these Terms of Service and applicable laws,
access and browse this website normally;
view product information;
create and submit legitimate orders;
contact customer service for product or order inquiries;
use the normal functions provided by the website to the extent permitted by law.
- Prohibited Activities
When using this website, you shall not:
engage in any activity that violates the laws and regulations of the UK or applicable jurisdictions;
submit false, misleading, or impersonating information;
access the website backend, servers, or other restricted areas without authorization;
interfere with the normal operation of the website;
attempt to disrupt, bypass, or circumvent the website’s technical restrictions;
use automated programs to scrape large amounts of website content;
copy, sell, or use website content for commercial purposes without authorization;
upload malicious code, viruses, or other harmful content;
trade in a fraudulent, abusive, or other improper manner;
infringe the intellectual property rights, privacy rights, or other legitimate rights of THE GLUVNOR LTD or any third party.
- Consequences of Breach of Terms
If we reasonably believe that a user has violated these Terms of Service, engaged in fraudulent activities, abused website functions, or otherwise misconduct, we may take appropriate measures, including:
Restricting or suspending website access;
Refusing or canceling related orders;
Restricting related accounts or transactions;
Removing violating content;
Taking further measures to the extent permitted by law;
Reporting suspected illegal activities to relevant authorities.
The above measures will not limit THE GLUVNOR LTD’s other rights under applicable law.
- Customer Responsibility
Customers should ensure that the information submitted to us for order processing is true, accurate, and complete.
If an order cannot be processed normally, delivery is delayed, or other problems arise due to incorrect or incomplete information provided by the customer, the customer should contact us promptly for assistance.
Customers must not use the website or related services to engage in fraudulent, illegal transactions, or activities that infringe upon the rights of third parties.
- Limitation of Liability
To the maximum extent permitted by applicable law, THE GLUVNOR LTD shall not be liable for any indirect, incidental, or consequential damages beyond the scope of the law arising from:
Temporary website inaccessibility;
Interruption of network connectivity or third-party services;
Technical failures beyond reasonable control;
Inaccurate or incomplete information provided by the customer;
Improper use of the website or goods by the customer;
Problems caused by third-party websites, payment services, or logistics services.
These Terms do not exclude or limit liability that is not permitted to be excluded or limited under UK law, including statutory consumer rights under applicable law.
- Statutory Consumer Rights
If you purchase our goods as a consumer, your consumer rights under the law will not be unreasonably limited by these Terms of Service.
If there are legally defined quality, conformity to description, or other consumer rights issues with the goods, you may make the appropriate claims in accordance with applicable law.
- Returns and Refunds
Returns, refunds, and related after-sales matters shall be handled in accordance with the return policy published on the website and applicable UK consumer protection laws.
If a customer wishes to return an item or apply for a refund, they should contact us following the procedures published on the website. We will not exclude consumer rights that are legally mandated by law through these Terms of Service.
- Dispute Resolution
If a dispute arises between a customer and THE GLUVNOR LTD, we recommend that both parties first attempt to resolve the matter amicably through communication.
Customers can submit disputes via the customer service email address, providing the order number, relevant questions, and necessary supporting documentation.
We will review the situation to a reasonable extent possible and attempt to resolve the issue through negotiation.
If negotiation fails to resolve the dispute, both parties may seek a solution in accordance with applicable law from a court of competent jurisdiction or other legally available dispute resolution body.
Other dispute resolution rights enjoyed by consumers under the law will not be restricted by these Terms.
- Applicable Law
These Terms of Service are governed by and construed in accordance with the laws of England and Wales.
If you are a consumer in another European country, these Terms will not deprive you of your rights under the mandatory consumer protection laws applicable in your country.
To the extent permitted by law, disputes relating to these Terms of Service or the website services shall be handled by a court of appropriate jurisdiction.
- Third-Party Services
The website may use third-party payment, delivery, website hosting, or other services.
Third-party services may be subject to their own terms and policies. THE GLUVNOR LTD will use relevant third-party services to the extent necessary to provide the website services, but the specific rules of independent third-party services shall be subject to their own terms.
- Terms Modification
THE GLUVNOR LTD may update these Terms of Service in accordance with business changes, website function adjustments, or changes in laws and regulations.
The updated terms will be published on the website and will apply from the effective date indicated on the page.
For completed orders, the applicable transaction terms will not unreasonably affect the customer’s legally entitled rights due to subsequent updates to the terms.
- Severability of Terms
If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
Invalid provisions will be interpreted or adjusted to the extent permitted by law in a manner closest to their original purpose.
- Contact Us
If you have any questions regarding these Terms of Service, orders, payments, returns, or other services, please contact us:
Email: info@thegluvnor.shop
We will process your inquiries and service requests in accordance with applicable laws and website policies.